Privacy policy

This privacy policy applies to the services of Helen & Charles London, reachable via info@helencharleslondon.com. We respect the privacy of our customers and ensure that the personal information you provide to us is treated confidentially.

Collected Data We collect personal data that you provide to us when placing an order or creating an account, such as: full name, address information, email address, phone number, payment information, IP address and device information, and activity on our website.

Purposes of Data Processing We use your data for the following purposes: to process and ship orders, to provide customer service and support, to send updates and relevant information, and to improve our services and website.

Sharing Data with Third Parties Your data will only be shared with third parties when necessary to fulfill our services (such as payment providers or shipping services), or when required by law.

Data Retention Period Your data will not be retained longer than necessary for the purpose for which it was collected or as required by law.

Cookies Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing purposes. You can adjust your cookie preferences through your browser settings.

Your Rights As a customer in the United States, you have the right to view, correct, or delete your personal data. You may also object to the processing of your data or request data portability. For these purposes, please contact us via info@helencharleslondon.com.

Contact Information For any questions or comments regarding this privacy policy, you can reach us at: Company Name: Helen & Charles London Email: info@helencharleslondon.com